Key New Feature Launches
Autopay
Module: Accounts Receivable >> Product theme: Streamlining AR payments >> Deliverable: Autopay
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Use case: Waiting for customers to manually make payments can result in: Cash Flow Uncertainty, Increased Administrative Burden, Higher Risk of Late Payments and Bad Debts, and a Poor Customer experience.
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Solution: With Centime’s Autopay solution, AR users can easily invite their Customers to opt in for Autopay. Customers can:
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Control their payment method (ACH or card)
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Clearly see what invoices are scheduled in the Customer portal
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Apply credits
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Automatically take advantage of early payment discounts
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Supplier Portal
Module: Accounts Payables >> Area: Payments automation >> Product theme: Streamlining Supplier Management & Optimizing AP payments >> Deliverable: Supplier portal
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Use case: Managing Suppliers at scale is challenging. Key problems include:
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Difficulty securely managing supplier payment details, contact information, and documentation such as W9s
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Limited visibility for suppliers regarding the status of their invoices, resulting in frequent inquiries and calls to the accounts payable (AP) team
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Manual and ad-hoc processes for managing disputes and issues arising from invoice processing, leading to inefficiencies and delays
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Solution: The Supplier Portal streamlines Supplier management, assists the transition to electronic payments, and facilitates our client and their suppliers collaboration.
Feature Enhancements
Auto-coding transparency
Module: Accounts Payables >> Area: Invoice automation >> Product theme: Enable Rapid Invoice Processing >> Deliverable: Auto-coding transparency and explainability
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Summary of enhancement: As Centime provides AI-based coding automation to AP users, it’s important for Users to know when Centime has “auto-coded” a field.
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Auto-coded fields are highlighted with a blue outline and a tooltip appears on hover indicating the previous invoice where the coding was pulled
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Benefit: Everything is clear and explainable to the end user and Centime’s AI-baed coding automation is clearly communicated to users.
Payment totals
Module: Accounts Payables >> Area: Payments automation >> Product theme: Streamlining AP payments >> Deliverable: Payment totals
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Summary of enhancement: Centime to show total amounts (& invoice count) on the main table (Unpaid invoices, Paid invoices tab) and confirmation popups when users select invoices to take action on (Pay, Approve, Edit, Post etc).
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Benefit: Easily facilitate the daily work of scheduling and approving payments by showing totals.
Customer Portal access
Module: Accounts Receivable >> Product theme: Streamlining AR payments >> Deliverable: Invite customers to the Customer portal & View only Customer Portal access
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Summary of enhancements: Invite customers to the customer portal and the ability to use the Customer Portal without CentimePay.
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Benefit: The goal is to drive adoption of the Customer portal and drive payments.
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Invite customers to the portal to drive awareness.
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Allow non-CentimePay customers to use the portal to facilitate communication and highlight the potential to pay online.
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Default workflow for new customers
Module: Accounts Receivable >> Product theme: Communications automation and Collections prioritization and management >> Deliverable: Default workflow for new Customers
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Summary of enhancement: Ability to automatically assign a workflow to new customers.
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Benefit: Streamline collections by ensuring every new customer synced to Centime is assigned to a designated workflow.
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This is especially important for B2C or relationships with infrequent invoicing.
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Note: The default workflow setting does not impact existing customers. For these cases, you can retain the control to manually assign workflows using the dedicated "Assign Workflow" tab.