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Open credits visibility in AR - outstanding balance, available credits & net collectible

Centime now surfaces available open credits alongside the outstanding AR balance, giving collectors and buyers a complete and accurate picture of what is actually owed. 

Three new data points are available: Outstanding Balance (unchanged), Available Credits, and Net Collectible. Net Collectible = Outstanding AR Balance − Available Open Credit.

When Net Collectible is negative, the customer holds a Credit Balance — meaning available credits exceed what they currently owe. This credit can be applied to future invoices.

Net Collectible displays as $0 in the UI (the credit balance is shown separately) to avoid misrepresenting collectible amounts in collections workflows. The underlying subledger balances are unaffected.

1. AR module — customers tab

Three columns are now visible in the Customers tab:

Column Description
Outstanding Balance Total unpaid invoices — unchanged from prior behavior
Available Credits Sum of all unapplied/open credits for the customer
Net Collectible Outstanding Balance minus Available Credits. Displays $0 if result is negative (credit balance scenario)

All three columns support sorting and filtering, consistent with the existing Outstanding Balance behavior.

Example scenarios

Customer Outstanding AR Available Credit Net Collectible Credit Balance
ABC Suppliers $1,275 $1,500 $0 $225
Normal Customer $50,000 $10,000 $40,000 $0

2. Customer portal - payables summary

Buyers accessing the portal now see:

  • Available Credits displayed in the Payables Summary section
  • Total Payable Balance = Outstanding Balance − Available Credits

Previously, credits were only visible after a buyer navigated to "Invoice > Apply Credit." Credits now surface proactively in the summary view.

 

3. Email - Monthly Statements