Customer Portal

Getting Started with Customer Portal

• What is Centime's Customer Portal?
• Access and Login
• Manage Customer Portal Settings
• How to automate your payments with Autopay

Using the Customer Portal

• How to refresh the Customer Portal
• Navigate the Dashboard
• How to make a Payment
• How to apply Early-Pay discounts
• Apply Credits to an Invoice

FAQs

• I can't pay invoices with credit card
• I can't access the Customer Portal
• Why am I paying a surcharge?
• I'm unable to make payments on the Customer Portal
• I paid but didn't get a confirmation email
• I got a reminder for an invoice I already paid.
• I'm unable to retry payment on an invoice
• I'm not getting a verification code email

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