--- title: Enable and Configure Online Collections Payments description: Learn how to set up and manage online payment options in Centime, including how to, configure credit card and ACH preferences, and provide customer access through the Customer Portal. --- [Skip to content](https://knowledgebase.centime.com/support/configure-online-collections-payments#main-content) English - United States Show submenu for translations [![Centim App Logo-1](https://knowledgebase.centime.com/hubfs/Centim%20App%20Logo-1.svg)](https://knowledgebase.centime.com/support?hsLang=en-us) Open main navigation Close main navigation - English - United States Show submenu for translations - [Contact us](https://www.centime.com/company/contact-us) [Contact us](https://www.centime.com/company/contact-us) How can we help you? - There are no suggestions because the search field is empty. 1. [Centime Knowledge Base](https://knowledgebase.centime.com/support?hsLang=en-us) 2. [Manage Receivables](https://knowledgebase.centime.com/support/manage-receivables?hsLang=en-us) 3. [Merchant Services](https://knowledgebase.centime.com/support/manage-receivables?hsLang=en-us#merchant-services) July 7, 2025 # Enable and Configure Online Collections Payments ## Learn how to set up and manage online payment options in Centime, including how to, configure credit card and ACH preferences, and provide customer access through the Customer Portal. **🔐 Permissions Required: Manage online payments, and apply cash**" permission ### **⚙️ Configuring Online Payments (Global Settings)** To enable online payments for all customers: 1. Navigate: **Settings \> Receivables \> Online Payments** 2. Click the **pencil icon** to edit. 3. Toggle **Receive online payments** to **Yes**. **Note:** Turning on this setting does **not** automatically enable online payments for individual customers. You must configure customer-specific settings as outlined below. ### **🎨 Customer Portal Branding** Manage Receivables clients can offer a branded experience: 1. Navigate to: Settings \> Company Profile \> Company Information ![](https://knowledgebase.centime.com/hs-fs/hubfs/Rich%20Text%20Pasting/google-1746132509409-2.png?width=670&height=349&name=google-1746132509409-2.png) 1. Upload your **business logo** 2. To modify your **Company Name**, **please contact your customer success manager.** The logo and company name will display: - On the Customer Portal login page - Within the portal dashboard ### **💳 Credit Card Payment Preferences** These settings allow you to control when and how customers can pay by credit card. ![](https://knowledgebase.centime.com/hs-fs/hubfs/Rich%20Text%20Pasting/google-1746132509409.png?width=624&height=592&name=google-1746132509409.png) - **Allow Credit Card Payments:** Configure when you will accept Credit Card payments.  - **Enable Invoice Amount Thresholds:** Set a value threshold for Credit Card payments.  - **Add Credit Card Surcharge:** Based on due date.  - **Include Surcharge for Amounts: **Based on invoice value - **Surcharge Percentage:** Enter the surcharge rate (maximum: **2.9%**) - **Surcharge Account:** Choose an **income account** to post surcharge amounts for cash application - **Transaction Fee Account:** Choose an **expense account** to post transaction fees charged by Centime for proper cash application These settings can be configured globally or per customer from the **Customer Profile side panel**. Customer-level customization ensures compliance with state and card network surcharge regulations. ### **🏦 ACH Payment Preferences  ** These settings allow you to control when and how customers can pay by ACH (bank transfer). ### **Settings Options:** - **Allow ACH Payments:** Configure when you will accept Credit Card payments.  - **Enable Invoice Amount Thresholds:** Set a value threshold for ACH payments. - **Apply ACH Discount:** Offer a discount % to customers paying via ACH - **Discount Account:** If ACH discounts are enabled, select an **expense account** for reconciling ACH discounts. This is required to ensure proper posting of discounted transactions. - **Transaction Fee Account:** Choose an **expense account** to post transaction fees charged by Centime for proper cash application These settings can be configured globally or per customer from the Customer Profile side panel. Customer-level customization ensures compliance with state and card network surcharge regulations.   ### **🛡️ ACH Debit Blocks ** If your buyer has a debit block on their account, please request that they authorize your **Originator ID** to ensure successful transactions. Your Merchant Services Originator ID is your Tax ID with a 1 in front.  Example: - **Tax ID:** 12-3456789 - **Originator ID:** 1123456789 ### **🏷️ Early Payment Discounts** If term discounts are part of your process, select an **expense account** for reconciling early pay discounts. This is required to ensure proper posting of discounted transactions. If a discount account is missing, posting will **fail** for any discounted invoice. Discounts are **automatically applied** when a payment is made within the eligible window based on the invoice terms.    ### **👥 Provide access to the Customer Portal ** You can enable or disable Customer Portal access at the individual customer level from the payment tab in the Customer Profile. You can also modify ACH and Credit Card settings.  ![](https://knowledgebase.centime.com/hs-fs/hubfs/Rich%20Text%20Pasting/google-1746132509409-1.png?width=624&height=319&name=google-1746132509409-1.png) **Access**: All contacts saved in the customer profile will be able to log into the Customer Portal. If you want to provide access to someone not listed in the Accounting System. You can either add them in the Accounting System or add them directly to Centime (these contracts will not sync to the Accounting System).  The Customer Portal URL is the same for all customers, this link can be copied and shared anywhere you’d like. We recommend linking from your website and invoices.  💡Learn more about the [Customer profile](https://knowledgebase.centime.com/support/customer-level-receivables-settings?hsLang=en-us). - [Getting started with Centime](https://knowledgebase.centime.com/support/getting-started-with-centime?hsLang=en-us#main-content) - [Post-integration Setup](https://knowledgebase.centime.com/support/getting-started-with-centime?hsLang=en-us#post-integration-setup) - [Centime basics](https://knowledgebase.centime.com/support/getting-started-with-centime?hsLang=en-us#centime-basics) - [Manage Payables](https://knowledgebase.centime.com/support/manage-payables?hsLang=en-us#main-content) - [Introduction and Configuration](https://knowledgebase.centime.com/support/manage-payables?hsLang=en-us#introduction-and-configuration) - [Invoice Automation](https://knowledgebase.centime.com/support/manage-payables?hsLang=en-us#invoice-automation) - [Document Splitter](https://knowledgebase.centime.com/support/manage-payables?hsLang=en-us#document-splitter) - [Advanced NetSuite workflow support](https://knowledgebase.centime.com/support/manage-payables?hsLang=en-us#advanced-netsuite-workflow-support) - [Payment Automation](https://knowledgebase.centime.com/support/manage-payables?hsLang=en-us#payment-automation) - [Payment Methods](https://knowledgebase.centime.com/support/manage-payables?hsLang=en-us#payment-methods) - [Manage Receivables](https://knowledgebase.centime.com/support/manage-receivables?hsLang=en-us#main-content) - [Create your Receivables Strategy](https://knowledgebase.centime.com/support/manage-receivables?hsLang=en-us#create-your-receivables-strategy) - [Introduction to the Receivables Module](https://knowledgebase.centime.com/support/manage-receivables?hsLang=en-us#introduction-to-the-receivables-module) - [Collections & Collaboration](https://knowledgebase.centime.com/support/manage-receivables?hsLang=en-us#collections-collaboration) - [CentimePay](https://knowledgebase.centime.com/support/manage-receivables?hsLang=en-us#centimepay) - [Merchant Services](https://knowledgebase.centime.com/support/manage-receivables?hsLang=en-us#merchant-services) - [Cash Application](https://knowledgebase.centime.com/support/manage-receivables?hsLang=en-us#cash-application) - [Cash Flow Workbench](https://knowledgebase.centime.com/support/cash-flow-workbench?hsLang=en-us#main-content) - [Overview](https://knowledgebase.centime.com/support/cash-flow-workbench?hsLang=en-us#overview) - [Using Cash Flow Workbench](https://knowledgebase.centime.com/support/cash-flow-workbench?hsLang=en-us#using-cash-flow-workbench) - [Cash Flow Settings](https://knowledgebase.centime.com/support/cash-flow-workbench?hsLang=en-us#cash-flow-settings) - [Monitor KPIs](https://knowledgebase.centime.com/support/monitor-kpis?hsLang=en-us#main-content) - [Overview](https://knowledgebase.centime.com/support/monitor-kpis?hsLang=en-us#overview) - [CentimeCredit](https://knowledgebase.centime.com/support/centimecredit?hsLang=en-us#main-content) - [Getting Started](https://knowledgebase.centime.com/support/centimecredit?hsLang=en-us#getting-started) - [Banking](https://knowledgebase.centime.com/support/banking?hsLang=en-us#main-content) - [Manage Banking](https://knowledgebase.centime.com/support/banking?hsLang=en-us#manage-banking) - [Product Release Notes](https://knowledgebase.centime.com/support/product-release-notes?hsLang=en-us#main-content) - [2026 Releases](https://knowledgebase.centime.com/support/product-release-notes?hsLang=en-us#2026-releases) - [2025 Release](https://knowledgebase.centime.com/support/product-release-notes?hsLang=en-us#2025-release) - [2024 Releases](https://knowledgebase.centime.com/support/product-release-notes?hsLang=en-us#2024-releases) - [2023 Releases](https://knowledgebase.centime.com/support/product-release-notes?hsLang=en-us#2023-releases) - [2022 Releases](https://knowledgebase.centime.com/support/product-release-notes?hsLang=en-us#2022-releases) - [Customer Portal](https://knowledgebase.centime.com/support/customer-portal?hsLang=en-us#main-content) - [Using the Customer Portal](https://knowledgebase.centime.com/support/customer-portal?hsLang=en-us#using-the-customer-portal) [![Centim App Logo](https://knowledgebase.centime.com/hubfs/Centim%20App%20Logo.svg "Centim App Logo")](https://knowledgebase.centime.com/support?hsLang=en-us) 123 Waverly Pl., Boston, MA 02135 Copyright © 2024, Centime, Inc.