--- title: AR Document Uploads and Visibility description: document upload --- [Skip to content](https://knowledgebase.centime.com/support/ar-document-uploads-and-visibility#main-content) English - United States Show submenu for translations [![Centim App Logo-1](https://knowledgebase.centime.com/hubfs/Centim%20App%20Logo-1.svg)](https://knowledgebase.centime.com/support?hsLang=en-us) Open main navigation Close main navigation - English - United States Show submenu for translations - [Contact us](https://www.centime.com/company/contact-us) [Contact us](https://www.centime.com/company/contact-us) How can we help you? - There are no suggestions because the search field is empty. 1. [Centime Knowledge Base](https://knowledgebase.centime.com/support?hsLang=en-us) 2. [Manage Receivables](https://knowledgebase.centime.com/support/manage-receivables?hsLang=en-us) 3. [Collections & Collaboration](https://knowledgebase.centime.com/support/manage-receivables?hsLang=en-us#collections-collaboration) August 11, 2026 # AR Document Uploads and Visibility ## Centime now allows merchants and buyers to upload and manage additional documents associated with Invoices and Customers. AR users can identify invoices and customers that have supporting documents attached, while buyers can view documents that the merchant has made available to them through the Customer Portal. Buyers can also upload documents themselves against an invoice or customer profile. When they do, the AR team receives an **in-app notification**, helping them stay informed about new documentation submitted by buyers. These capabilities make it easier for both merchants and buyers to exchange supporting information, review invoices, make payments, and manage disputes. --- ### 1. View Documents Associated with an Invoice AR users can now see the **number of additional documents associated with an invoice** directly from the invoice list. A **Document icon with a count** is displayed next to the invoice when additional documents are available. The document count is available on both: - **Unpaid Invoices** - **Paid Invoices** For example, if an invoice has 2 additional documents attached, the invoice will display the document icon with **2** next to it. ![](https://knowledgebase.centime.com/hs-fs/hubfs/image-png-Aug-11-2026-09-46-44-7751-AM.png?width=670&height=348&name=image-png-Aug-11-2026-09-46-44-7751-AM.png) ### 2. Invoice Documents Visible to Buyers in the Customer Portal Merchants can upload additional documents related to an invoice or customer and make them available to buyers. Buyers can view documents that have been marked as **Shared** from the Customer Portal. The **Document icon with the number of documents** is displayed next to the invoice in both: ![](https://knowledgebase.centime.com/hs-fs/hubfs/image-png-Aug-11-2026-09-53-35-7048-AM.png?width=670&height=313&name=image-png-Aug-11-2026-09-53-35-7048-AM.png) ![](https://knowledgebase.centime.com/hs-fs/hubfs/image-png-Aug-11-2026-09-53-12-8841-AM.png?width=670&height=334&name=image-png-Aug-11-2026-09-53-12-8841-AM.png) This allows buyers to review supporting documentation before making a payment or when they need additional information to raise a dispute. Examples of documents that may be shared include: - Billing information - Timesheets - Proof of delivery - Purchase orders - Contracts - Other supporting invoice documentation > **Note:** Only documents made available for buyer visibility are shown in the Customer Portal. Internal or unshared documents remain visible only to the merchant.   ### 3. Upload Documents at the Customer Level Merchants can upload **additional documents at the customer/buyer level** from the AR module. Customer-level documents are separate from documents attached to individual invoices and can be used for information that applies to the customer more broadly.   ### Customer Tab A **Documents** column is available on the **Customers** tab in AR. The column displays a document icon and the number of documents associated with the customer. This document indicator makes it easy for AR users to identify customers with additional documentation.![](https://knowledgebase.centime.com/hs-fs/hubfs/image-png-Aug-11-2026-09-43-55-1258-AM.png?width=670&height=405&name=image-png-Aug-11-2026-09-43-55-1258-AM.png) You can also go to **Customer Profile > Documents > Add Document** ![](https://knowledgebase.centime.com/hs-fs/hubfs/image-png-Aug-11-2026-10-05-13-7613-AM.png?width=670&height=284&name=image-png-Aug-11-2026-10-05-13-7613-AM.png) ### 4. Notifications to Customer AR users / Merchants can upload documents related to an invoice or customer in AR dashboard, and an email notification is sent to the customer contact informing about the additional document uplaod**. ![](https://knowledgebase.centime.com/hs-fs/hubfs/image-png-Aug-11-2026-09-50-43-4421-AM.png?width=670&height=385&name=image-png-Aug-11-2026-09-50-43-4421-AM.png)**   ### AR Team Notifications When a buyer manually uploads an Invoice level document through the Customer Portal, the AR team receives an **in-app notification**. ![Screenshot 2026-08-11 at 5.35.03 PM](https://knowledgebase.centime.com/hs-fs/hubfs/Screenshot%202026-08-11%20at%205.35.03%20PM.png?width=670&height=309&name=Screenshot%202026-08-11%20at%205.35.03%20PM.png) This helps AR teams quickly identify new documents submitted by buyers and take any required action. #### ***Coming soon!*** - **Customer-level document visibility + upload** in CS Portal Added support for uploading documents at the customer/buyer profile level in CS Portal visibility coming in Next Release. - [Getting started with Centime](https://knowledgebase.centime.com/support/getting-started-with-centime?hsLang=en-us#main-content) - [Post-integration Setup](https://knowledgebase.centime.com/support/getting-started-with-centime?hsLang=en-us#post-integration-setup) - [Centime basics](https://knowledgebase.centime.com/support/getting-started-with-centime?hsLang=en-us#centime-basics) - [Manage Payables](https://knowledgebase.centime.com/support/manage-payables?hsLang=en-us#main-content) - [Introduction and Configuration](https://knowledgebase.centime.com/support/manage-payables?hsLang=en-us#introduction-and-configuration) - [Invoice Automation](https://knowledgebase.centime.com/support/manage-payables?hsLang=en-us#invoice-automation) - [Document Splitter](https://knowledgebase.centime.com/support/manage-payables?hsLang=en-us#document-splitter) - [Advanced NetSuite workflow support](https://knowledgebase.centime.com/support/manage-payables?hsLang=en-us#advanced-netsuite-workflow-support) - [Payment Automation](https://knowledgebase.centime.com/support/manage-payables?hsLang=en-us#payment-automation) - [Payment Methods](https://knowledgebase.centime.com/support/manage-payables?hsLang=en-us#payment-methods) - [Manage Receivables](https://knowledgebase.centime.com/support/manage-receivables?hsLang=en-us#main-content) - [Create your Receivables Strategy](https://knowledgebase.centime.com/support/manage-receivables?hsLang=en-us#create-your-receivables-strategy) - [Introduction to the Receivables Module](https://knowledgebase.centime.com/support/manage-receivables?hsLang=en-us#introduction-to-the-receivables-module) - [Collections & Collaboration](https://knowledgebase.centime.com/support/manage-receivables?hsLang=en-us#collections-collaboration) - [CentimePay](https://knowledgebase.centime.com/support/manage-receivables?hsLang=en-us#centimepay) - [Merchant Services](https://knowledgebase.centime.com/support/manage-receivables?hsLang=en-us#merchant-services) - [Cash Application](https://knowledgebase.centime.com/support/manage-receivables?hsLang=en-us#cash-application) - [Cash Flow Workbench](https://knowledgebase.centime.com/support/cash-flow-workbench?hsLang=en-us#main-content) - [Overview](https://knowledgebase.centime.com/support/cash-flow-workbench?hsLang=en-us#overview) - [Using Cash Flow Workbench](https://knowledgebase.centime.com/support/cash-flow-workbench?hsLang=en-us#using-cash-flow-workbench) - [Cash Flow Settings](https://knowledgebase.centime.com/support/cash-flow-workbench?hsLang=en-us#cash-flow-settings) - [Monitor KPIs](https://knowledgebase.centime.com/support/monitor-kpis?hsLang=en-us#main-content) - [Overview](https://knowledgebase.centime.com/support/monitor-kpis?hsLang=en-us#overview) - [CentimeCredit](https://knowledgebase.centime.com/support/centimecredit?hsLang=en-us#main-content) - [Getting Started](https://knowledgebase.centime.com/support/centimecredit?hsLang=en-us#getting-started) - [Banking](https://knowledgebase.centime.com/support/banking?hsLang=en-us#main-content) - [Manage Banking](https://knowledgebase.centime.com/support/banking?hsLang=en-us#manage-banking) - [Product Release Notes](https://knowledgebase.centime.com/support/product-release-notes?hsLang=en-us#main-content) - [2026 Releases](https://knowledgebase.centime.com/support/product-release-notes?hsLang=en-us#2026-releases) - [2025 Release](https://knowledgebase.centime.com/support/product-release-notes?hsLang=en-us#2025-release) - [2024 Releases](https://knowledgebase.centime.com/support/product-release-notes?hsLang=en-us#2024-releases) - [2023 Releases](https://knowledgebase.centime.com/support/product-release-notes?hsLang=en-us#2023-releases) - [2022 Releases](https://knowledgebase.centime.com/support/product-release-notes?hsLang=en-us#2022-releases) - [Customer Portal](https://knowledgebase.centime.com/support/customer-portal?hsLang=en-us#main-content) - [Using the Customer Portal](https://knowledgebase.centime.com/support/customer-portal?hsLang=en-us#using-the-customer-portal) [![Centim App Logo](https://knowledgebase.centime.com/hubfs/Centim%20App%20Logo.svg "Centim App Logo")](https://knowledgebase.centime.com/support?hsLang=en-us) 123 Waverly Pl., Boston, MA 02135 Copyright © 2024, Centime, Inc.